Frequently Asked Questions

MoBouzer is a mobile app platform designed to help users explore and discover new experiences.

MoBouzer is currently in development and will be available soon. Stay tuned for updates!

To request deletion of your account, please send an email to [email protected] with the following information: • Subject line: "Account Deletion Request" • Send from the email address associated with your MoBouzer account • Include your username in the body of the email • Briefly state your reason for deletion (optional) Our support team will process your request and send a confirmation email within 14 business days. Your account and associated data will be deleted according to our data retention policy.

When you delete your account, the following data is permanently removed within 30 days: • Personal profile information (name, email, phone number) • User-generated content (posts, comments, reviews) • Activity history and preferences • Profile photos and uploaded media We retain the following information for legal and security purposes: • Records of terms acceptance and privacy policy acknowledgments • Aggregated and anonymized usage data • Security and audit logs (retained for 90 days)

After we receive and confirm your deletion request by email, most of your personal data will be permanently deleted within 30 days. Some information may be retained for specific periods as required by law: • Security logs: 90 days We also maintain backup systems for disaster recovery, which may contain your data for up to 90 days after deletion before being completely purged. You will receive an email confirmation once your account deletion has been processed.

Yes, we offer account deactivation as an alternative to permanent deletion. To request temporary deactivation, please email [email protected] with the subject line "Account Deactivation Request" from the email associated with your account. When your account is deactivated: • Your profile will be hidden from other users • Your content will be temporarily removed from public view • All your data will be preserved To reactivate your account later, simply email [email protected] with the subject "Account Reactivation Request" from the same email address.

Early access information will be announced on our website and social media channels.

MoBouzer will be available on iOS and Android devices.